The 3 questions to ask before adding another SaaS subscription
Every SaaS subscription looked justified the day you signed up for it. Most businesses still end up with a stack full of tools nobody quite remembers approving. Three questions, asked before the next signup, catch most of that drift before it starts.
1. What exactly stops happening if we don’t buy this?
Not “what does it do,” what actually stops, concretely, without it. If the honest answer is “nothing stops, it’d just be nicer,” that’s a real signal. Nice-to-have tools are exactly the ones that quietly pile up.
2. Does this overlap with something we already pay for?
Most tool stacks have at least one pair of subscriptions doing 60% the same job. Before adding a new one, check the existing stack for anything adjacent, not identical, adjacent. Overlap hides in adjacency, not exact duplication.
3. Who owns making sure this actually gets used?
A tool with no named owner tends to get set up with enthusiasm, used hard for three weeks, and then quietly ignored while the invoice keeps running. If nobody’s name is attached to “this tool’s adoption is my job,” that’s the strongest predictor of a subscription that becomes dead weight.
Why this matters more than it seems
None of these questions are about the tool being bad. Most subscription bloat isn’t bad tools, it’s fine tools nobody’s actively accountable for. Three honest answers here, before signing, catch most of that before it becomes a line item nobody remembers the reason for.
A cheap habit worth adding
Run this same three-question check quarterly against the existing stack, not just new signups. Tools that were justified a year ago often aren’t anymore, and nobody re-checks unless it’s a deliberate habit.